TERMS & CONDITIONS

We, ASIA LANKA TOURS,wish to have an opportunity to act as your facilitator for your travels and tours at Sri Lanka. These terms and conditions (T&C) present what you are legally and contractually entitled to expect from us when you take our services in regard to reservation and travel needs. These T&C also describes your obligations as a customer. By browsing, accessing, transmitting, using, viewing, functions, contents, materials, storing or caching this website or any of its services you shall be deemed to have read, understood and agreed to each and all the terms and conditions of this T&C and notices in this website without modification. Additionally, these terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.

The term “you” or “your” means the customer visiting the website (WWW.ASIALANKATOURS.COM) for reservation through us or otherwise using our services.

SCOPE OF SERVICES

ASIA LANKA TOURS (WWW.ASIALANKATOURS.COM) is an online platform to serve you with a bundle of enjoyment, romance, adventure, excitement and an opportunity to explore your dreams with new things. Those who visit our website can make such bookings or reservations. Once you make a reservation through our website, you will enter directly into legally binding contractual relationship with us.

Major services which we are offering, but not limited to, are as under;

  • Luxury Round Tours with complete, flexible, highly attractive tourist packages

  • Beach Holidays Tour with splendid beach holiday packages, phenomenal opportunity to explore your dream in crystal clear water along with other water activities

  • Adventure Tours to explore and discover unknown things

  • Cultural Tours to meet with the multinational people and their fascinating culture

  • Wildlife Safari and ECO Tours with natural breath-taking scenic sights in Sri Lanka

  • Hotel Booking Services

  • Chauffeur Guide Services with our professional and expert Chauffeur

  • Airport Transfers and Transport Services

PLAN YOUR OWN TOUR

ASIA LANKA TOURS affords all kinds of information on various destinations in our online site including details about a lot of activities you can participate in while you are with us. In our online sites, feel free to view your desired travel destinations, sight-seeing venues and other tourist spots you may want to visit. Sri Lanka is the most outstanding tourist attraction country. ASIA LANKA TOURS leads the market with its greatest quality services. The services are very proficient, helpful, and customer aimed. For the tourists we impart a variety of fantastic tours services. All of our tours are developed to suit your interests, time, and budget. Our company has an admirable reputation of maintaining punctuality and providing reliable transport services. All of our fascinating and phenomenal experts are ready to give an entertaining tour service to you and your family.

BENEFITS FROM ASIA LANKA TOURS

ASIA LANKA TOURS focus on a more practical strategy with a lot of benefits for our customers/members or for those who are being regularly facilitated with our services. We do not want to lose you here and we will not lose you because we are now offering a great package in the form of {Members Club-add, or something like attraction package} whereby you will be extensively benefited.

PRICES, GURANTEE AND NO CHARGES

ASIA LANKA TOURS’ prices are highly competitive and are charged per {room/person} basis for the entire period of your stay. Rates which we will offer you upon your inquiry will be inclusive of all kind of taxes (subject to time by time changes to such taxes by Sri Lankan Government).

ASIA LANKA TOURS, unlike other travel agencies, will provide you your desired services with utmost efficiency and charge you only for the same services. We will not charge any additional or hidden fees from our valued customers.

PAYMENTS THROUGH BANK TRANSFER

ASIA LANKA TOURS accepts only “Bank Transfer” as mode of payments from its customers. Mutually agreeable amount shall be requested during the process of reservation, to make preliminary arrangements for your convenient tour, via secure online payment. It is ensured that the payment is safely processed from your bank account to our bank account through a payment processor of third party or directly.

In the event of any inconvenience or unauthorized transaction, please report to your bank and contact us immediately via our email (inquiry@asialankatours.com) or contact via phone +94112724961, +971522382327, and 4795049245

CANCELLATION AND CHANGES

It is suggested that before making any reservation, please check the details of services thoroughly. Please note that the reservation which needs an advance or down payment may be cancelled with prior written notice via email or telephone, however, following deductions would be made according to prior notice days;

  • Notice between 30 - 55 days : Fully refundable

  • Notice between 15 - 29 days : 70 % refundable

  • Notice Between 08 - 14 days : 50 % refundable

  • Notice less than 07 days : Non-refundable

In the event of wrong bank, details, late payment, invalid inadequate funds, you will account for and at your risk and there will be no refund of money to you unless ASIA LANKA TOURS agrees or allows otherwise under its payment and cancellation policy.

HEALTH, PASSPORTS AND VISA

Customer must make sure his/her passport, visa, health requirements and other travel documents are complete in all respect and valid for Sri Lanka. ASIA LANKA TOURS can help you out to guide about these requirements upon your inquiry. You must take all prerequisite documents and health reports before traveling. For inquiry, you can contact us here on {inquiry@asialankatours.com}. Alternatively, you can write to us at { ASIA LANKA TOURS & TRAVELS PVT LTD, COLOMBO, SRILANKA } or talk to us on +94112724961,+971522382327,+4795049245

TRAVEL INSURANCE

ASIA LANKA TOURS strongly recommend you to take personal travel insurance. It is a short-term insurance which covers against emergency expenditures including; medical, injury, delay, damages or lost baggage or other valuable items or other damages during your travel.

ADDITIVE INFORMATION

After making a reservation, you agree to receive ASIA LANKA TOURS exclusively reserve the intellectual property rights including copyrights of the

  • an email from us before your arrival date, providing you information and some offers relevant to your destination and reservation.

  • You will receive another email after your stay, requesting you to complete our guest review form. We further refer you to please visit our privacy and cookies policy for more information in regard to how we may contact you.

FORCE MAJEURE

In an event or circumstance which is beyond the control of ASIA LANKA TOURS, including but not limited to acts of Goods, riots, wars, floods, fires, explosion, strikes and other similar events, will not be held liable for any delay, failure or disruption in services.

Also,ASIA LANKA TOURS shall take no responsibility for missing baggage, any damage or loss to baggage, property, injury, illness, death or any other damages arising directly or indirectly from accidents.

COMPLAINT

ASIA LANKA TOURS would wish to resolve your reasonable complaints, in respect of travel or accommodation arrangements, in amicable manner. We will also entertain your complaints related to supplier. In case your complaint is not addressed locally then you must write us formally within 28 days of your return home, including all relevant details which enable us to investigate matter. However, upon any arising issue, at first, you must handle or communicate problem with concern section or services provider and if the problem persists then take up formal written complaint.If you do not follow the stated procedure, then we will deprive of the opportunity to probe your complaint and resolve the issue.

GOVERNING LAW

These T&C is governed and construed in accordance with the laws of Sri Lanka and material on our website and these are owned by us.

INTELLECTUAL PROPERTY RIGHTS/ COPYRIGHTS

Our website is for your personal, non-commercial use. You may not copy, modify, distribute, perform, reproduce, display, publish, create derivative works from, license, transfer, or sell any information, products, software, services found on, or obtained from, this website.

You are not authorized to scrape, copy, hyper link, and deep link to, promote, publish, integrate, utilize, market, combine, or otherwise use the content including translations of guest reviews or our brand without our explicit permission in writing.

CONTACT US

If you require further information about ASIA LANKA TOURS or have any suggestions concerning how to improve our services, please contact us here { inquiry@asialankatours.com }. Alternatively, you can write to us at { ASIA LANKA TOURS & TRAVELS PVT LTD, COLOMBO, SRILANKA } or talk to us on +94112724961,+971522382327,+4795049245ASIA LANKA TOURS reserve the right to amend these “Terms and Conditions” from time to time.